Terms and Conditions

TERMS AND CONDITIONS FOR A BRITISH NATIONALITY REPORT ORDERED ONLINE

We make a comprehensive assessment of your prospects for British nationality and to draft our findings
in a detailed report. This evaluation will take into consideration your family tree data back to your
grandparents (and great grandparents where it appears relevant to us) to the extent the information we
receive before the report is prepared. Please ensure that all relevant information provided. This should
include any certificates of naturalization, renunciation, resumption, registration as a British citizen, citizen
of the United Kingdom and Colonies or British subject, or government service.

Our Nationality Report includes the following:

1. Our view as to whether you have British nationality or are eligible to obtain it by grant.
2. A Status Trace setting out your nationality history and where relevent your parents and ancestors.
3. Comments on UK immigration alternatives to citizenship which are apparent to us based on
   information we received.
4. Comments on the likely position of your minor children to the extent it relies on you.
5. A proposed course of action when there is a positive outcome.

All the above is based on the information we receive from you. The Nationality and Borders Bill in
Parliament is expected to be finalized and enacted by March 2022 and take effect on a later date. Until
then the first report we supply will be based on the law current at the date the report is dated. If that
outcome is negative then we can withion 12 months for no extra fee re-process your data for a second
report after the changes have been implemented and this would likely require more data from you at the
time.

By entering into this agreement, you declare that to the best of your knowledge that any information you
will provide (or have provided) to us is accurate and complete, except where stated otherwise in writing.
If any further information that we request is not supplied within four weeks of the date of payment, then
we will make assumptions that we consider reasonable based on our knowledge and experience.

You confirm that you understand that the outcome in the report may be positive or negative and may be
contingent on assumptions or approximate information. At this stage Passportia does not have a view on
the likely outcome. If within 4 weeks of the date of the report we receive in one email corrections or further information and we judge these likely to affect the outcome, then we will produce a fresh report
at no extra charge.

The service does not include:

• Research of records, locating or obtaining certificates or evidence of events.
• Further discussion or explanation of events which happened (or did not happen) or laws
  affecting nationality, beyond what is stated in the report.
• Preparation or submission of any application to the UK authorities (If outcome positive, we
  would normaly issue a client care letter for the applicable service and assign a caseworker).

Fee

Our fee for the Nationality Report is £200.00 (including VAT for residents of the UK or Isle of Man).
A Report for another family member costs £50 per person if ordered at same time.

How to Make Payment

As quoted above, payment will need to be sent and received by us prior to engagement. We accept
payment in pounds sterling by credit or debit card through PayPal or by bank transfer to our client bank
account which is as follows:

IN THE PAYEE/BENEFICIARY REFERENCE, PUT FIRST NAME AND FULL SURNAME

If you wish to use PayPal let us know in your email or phone us to pay by phone.

Complaints

Passportia aim continually to maintain high standard of service. If as a client you have any concerns
regarding the conduct of your case, then please raise them with the Managing Director, Bruce Mennell.
His email address is bmennell@passportia.org. Please let us know if you would like a copy of our
complaints procedure. If we are unable to resolve matters to your satisfaction or you wish to pursue your
complaint through other channels, you may contact our regulator the Office of the Immigration Services
Commissioner (OISC)

Please read the “Passportia GDPR Statement” at http://www.passportia.org/gdpr/ for information about
how your data is processed. By making payment you agree to the terms and conditions set out above and
confirm that you read Passportia’s GDPR Statement and consent to the processing of the data you supply
in accordance with that statement and have the necessary consents of others.

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